At phswerte, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you have over your own data. Reading this page helps you stay informed and in control of your experience on our platform.
A straightforward look at the data phswerte collects from Filipino players and the clear reasons behind each piece of data we ask for.
When you create an account on phswerte, we collect your full name, date of birth, email address, mobile number, and your chosen username and password. This information is required to verify that you are a real person aged 21 or above, as required for all Filipino players on our platform. Your date of birth is used specifically to confirm age eligibility and will not be shared with third parties for marketing purposes. The mobile number you provide may be used for account security alerts, such as notifying you of login attempts from unrecognised devices. All registration data is stored securely using industry-standard encryption and can only be accessed by authorised phswerte personnel.
As you browse and interact with phswerte, we automatically collect usage data such as the pages you visit, features you use, session duration, and the device or browser type you are using. This helps us understand how Filipino players navigate our mobile-first platform so we can continuously improve the experience. Activity data is also used to detect unusual patterns that could indicate unauthorised account access or suspicious behaviour. We may use aggregated, anonymised activity data for internal analysis and product development, but this data cannot be used to identify you individually. You can review general data handling preferences by contacting us through the details in this page's footer.
When you make deposits or withdrawals on phswerte using Philippine peso (PHP) payment methods, we collect the transaction reference, amount, timestamp, and the payment channel used. We do not store full card numbers or sensitive banking credentials — these are handled directly by our trusted payment processing partners who maintain their own security certifications. Transaction records are retained for a legally required period to comply with anti-money laundering (AML) obligations applicable in the Philippines. These records may be reviewed by our compliance team if a dispute or suspicious transaction flag is raised. Your financial privacy is treated with the highest level of care, and payment data is never used for advertising or sold to marketing companies.
phswerte may collect general location signals, such as your country or region, derived from your IP address to ensure compliance with geographic eligibility rules that govern our platform in the Philippines. We do not collect precise GPS-level location data, and we do not track your physical movements outside the platform. Device identifiers such as your operating system version and screen resolution are collected to ensure the platform displays correctly on your mobile device or desktop browser. This technical data helps our team diagnose display issues and optimise load performance for Filipino users accessing phswerte on mobile networks. If you use our mobile app, device-level permissions such as camera or storage are only requested when strictly necessary for a specific feature, and you can manage these through your device settings.
We use the information we collect only for purposes that directly serve your experience as a Filipino player on phswerte and to meet our legal obligations.
Your registration details are used to create, maintain, and secure your phswerte account. This includes password resets, account verification, and profile updates that you initiate yourself.
We analyse patterns in account activity to detect and prevent fraud, bonus abuse, and multi-account violations. This protects all legitimate Filipino players on the platform from unfair practices.
We may contact you via email or SMS about important account updates, security alerts, or changes to platform policies. Promotional communications are only sent where you have given your explicit consent.
Anonymised and aggregated usage data helps our team understand how Filipino players interact with phswerte, identify areas for improvement, and test new features before a full rollout.
Certain data is retained to meet anti-money laundering (AML), know-your-customer (KYC), and other regulatory requirements applicable to online entertainment platforms serving the Philippines market.
Account behaviour data may be used to identify signs of problem gambling so that phswerte can proactively offer support resources and intervention tools to Filipino players who may need them.
phswerte does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. We may share limited data with trusted service providers — such as payment processors, identity verification partners, and technical infrastructure providers — strictly to the extent necessary for them to perform their contracted services on our behalf. All such partners are bound by confidentiality agreements and are prohibited from using your data for their own commercial purposes. In cases where we are legally obliged to disclose information to Philippine regulatory authorities or law enforcement agencies, we will do so in compliance with applicable laws and will notify you where permitted. Any third-party tools or analytics services used on phswerte are configured to handle data in a privacy-respecting manner consistent with this policy.
Every registered member on our platform has clear rights over their personal data. Here is what you can ask for and how to exercise those rights.
If you have any concerns about how phswerte handles your personal data, or if you want to exercise any of your rights described above, do not hesitate to get in touch. You can also visit our FAQ page or create a free account to get started as a Filipino player today.